Process Manager / Coordinator CPI (DFC)

At a glance

The world is changing fast and our role as a gatekeeper is changing with it. As reflected in our purpose, ‘Banking for better, for generations to come’, we’re committed to a sustainable, stable and safe financial system. This makes tracking down financial crime one of our priorities. But that’s no news to you, of course. You know what’s happening in the world. You’re socially engaged, you’re an ethical person and you’re keen on innovation. You want to do right by clients, the bank and society at large. That’s your mission.

In the Detecting Financial Crime (DFC) unit, we’ve brought together every activity the bank undertakes to detect financial crime, whether at our Dutch offices and branches, our subsidiaries in the Netherlands and elsewhere, or our challenger banks. By combining knowledge, expertise, and joining forces, we can do a better job of keeping our banking systems free of financial crime and embracing new developments. The advancing technology is both an opportunity and a threat. Not only does it help us to improve our investigative work, but it also increases the sophistication of organised crime. In short, detecting financial crime is an ongoing process that makes the highest possible demands of our expertise and alertness every single day.

Your job

Within your role as Process manager / Coordinator Circle for Process Improvement (CPI) you are part of the Process Design BPM team in Innovation & Design (part of DFC), which consists of a team of approximately 10 members. The team members have a background in project management, process management and/or business expertise. Your will work closely with colleagues in the various Client Units and with colleagues in other teams in DFC. Therefore, you collaborate with stakeholders on a global level, including second line parties.

As Process manager / Coordinator CPI in the BPM team you will contribute to a future-proof foundation of the process landscape in DFC. You will furthermore be able to contribute to the Business Process management expertise in I&D DFC. In your role you also support the Business Process Owner and Chair of the CPI in making minutes, tracking actions and organizing workshops and meetings in support of the changes that impact the DFC process(es).

Are you a Process manager / Coordinator CPI who likes to take initiative and venture off the beaten track? What are you looking for in the next stage of your career? Turn your goals into reality and work on your professional and personal development.

Working environment

Financial crime is a hot topic. The media seems to report on money laundering or terrorist financing just about every day. And these are just two of the types of crime we focus our investigative efforts on. The social relevance of our work is just as important to us. We mean this to refer to our role as a gatekeeper, which has a bearing on the security and stability of society, and – by extension – on the security and stability of our clients. All of this impacts our relevance as an organisation and our continuity. At DFC, we attach great value to linking up the interests of our clients, the bank and society at large.

Established a few years ago, DFC is further maturing. The fact that the department is in transition will give extra depth to your role. In this dynamic environment, you’ll have the opportunity to help the department get to the next stage and initiate improvements. DFC has six different units, each of which has multiple teams; there are data analysts, operational specialists, lean consultants, management consultants and subject matter experts. Thanks to our multidisciplinary approach, you’ll learn about different disciplines. And the fun part is: you’ll get to interact with the entire bank.

Your profile

Fitting DFC, you are a person with integrity and innovative by character, with an interest in society. You will settle for nothing less than the right thing for our clients, the bank and society as a whole.

Our success is driven by smart thinking combined with a hands-on, can-do mentality. Your track record shows:

• You have a Bachelor’s degree in a related field;
• You have experience in a process design/analysis/process management related role;
• You have experience with project management;
• You are resilient and solution oriented;
• You have excellent oral and written communication skills in English (mandatory) and Dutch (preferred);
• You have experience with ARIS Connect;
• Preferably a Lean certificate (e.g. Green belt)
• You have between one and four years’ work experience.

We are offering

• An opportunity to be part of a highly visible team within DFC and the bank
• A challenging job in which you own your success and have a direct impact on team results
• A position in which you can grow, both personally and professionally

In addition,

• The opportunity to pro-actively work on your vitality and fitness
• A supplementary benefit budget of 11%, which you can spend on additional fringe benefits
• A personal development budget of EUR 1.000 per year
• An annual public transportation pass
• A solid pension plan

Interested?

If you are interested, please apply online. We are looking forward to meet you! For more information, please contact Peter Fijnvandraat (+31 (0) 6 29 01 18 69).

Please apply in Talent2Grow. First open the link, then click on the 'apply' button. Next step is to upload your resume and cover letter.

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.