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Tech-enabled, human-led

Interview
16-10-2025
Natali Petras
As the use of legal tech becomes inevitable, Natali Petras, responsible for Legal Product at Zeno, shares how technology can empower in-house counsels.

From overcoming AI skepticism, to finding the right balance between AI and human work, and freeing up time for strategic thinking, she explains how AI can help reduce legal bottlenecks and how to build a convincing case for adoption within your leadership team. ‘Start with a pilot and focus on quick wins, because it’s much easier to build buy-in when you can demonstrate success on a small scale.

Legal meets tech

‘I'm originally from Hungary,’ Natali says. ‘I moved to the Netherlands to study law, completing two LLMs: one in European Private Law and another in International Technology Law, due to my passion for technology.’ 

‘In my role at Zeno, an AI-native legal platform, I bring together my legal experience with technical innovation,’ Natali explains. ‘A big part of my job is helping technology understand how lawyers think: having the output reflect real legal reasoning.’ She also works closely with users – legal professional and in-house teams - to align the product with how legal teams actually operate. ‘We start from the person, not from what the software assumes their workflow should be.’ 

Challenges of in-house legal counsels

In-house legal teams face two main challenges: the pressure to deliver both speed and precision while having limited resources. ‘In-house teams are often very small. They can even be solo counsel,’ Natali says. ‘And they face many responsibilities regarding compliance, contract reviews, crisis management and everything else within their daily work. They have to constantly switch between urgent work and strategic work. And strategic work is often sacrificed as a result.’  

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